After shopping around for a Water Softener we ended talking with Gary at Crystal Clear on University Ave. in Waterloo. Gary is extremely friendly and knowledgeable, answered ALL of our sometimes complicated questions, and provided a relaxed no pressure sales experience.Our system was installed by Murray who also gave us a very experienced, professional, and tidy looking installation. Murray fully explained everything we needed to know and our installation looks fantastic.Terrific experience on all levels, and I can VERY HIGHLY recommend the team at Crystal Clear for everything they have done for us.Don't buy any products for your home water needs until you talk to Crystal Clear!
My husband craves Crystal Clear water. We finally gave up on questionable tasting Kitchener tap water, even when using a Brita filter. Highly recommend for its price, customer service, and quality!
Great place to get a new water softener. Excellent sales staff and service technicians. Reasonable pricing options.
The Staff at Crystal Clear Water Centers are very friendly and great to deal with for Water conditioning equiptment. I recently purchased a Crystal Maxx Water softener from Lisa who provided recommendations based on my real water useage and the unit is working exactly as per specification on water use and regeneration. Gary and Alex provided me with the technical data for my final decision on purchasing the unit. Paul and Kevin the installer completed an excellent installation placement of the equiptment. I am extremely pleased and happy for all of the help provided by this company. I highly recommend this company for anyone looking for a new water softener for their friendly attitude to their professionalism with quality equiptment.
100% recommend this place for parts and repairs to water softeners. Very friendly, competent staff! Kudos to the front desk crew, but also to parts expert Alex. I had a miscommunication with my plumber that meant I had to return several times to the store--with returns--in one day. Everyone was super helpful and super patient. Next time I'll just use their service technicians to save money and time.
Great place to get your water refilled, it's a bang for the bucks.
Incredibly nice staff! Great tasting high quality water for a reasonable low price! 10/10, couldn’t ask for more
RO water is amazing, I can't drink anything else anymore. The carwash RO dispensers around town are nasty compared to crystal clear!!!!!
Our old house had a Kinetico water system in it and we used Crystal Clear to service it. So it was an easy decision to use them to install a Kinetico softener and RO system when we moved to a new house. From start to finish they were professional and efficient, and their Customer Service has been exemplary!
Services to book appointment was prompt and really helpful! Our technician Jordan was awesome and super informative! Thanks guys!
Nice place to get clean water, but I wish they had a service to add amount to the card online from home.
Tasty water but, water machine does give water less than the actual quantity. Service is good. Staffs are kind and helpful to carry water bottles.
I recently had Crystal Clear install a RO water filtration system in my home so that we could have a filtered water option at our kitchen sink. The customer service was exceptional, the install was smooth, and they followed up a few weeks later to ensure that we were happy with the product and that all was working smoothly. All-in-all, it was a wonderful experience and I'd highly recommend them!
I can't believe I hadn't written a review for these guys a long time ago. We've purchased many different water filtering products from them, over the last 15 - 20 years. They have been excellent. We live in the country with our own well so we have everything from Iron Filters and UV, to Softner and R.O. for drinking. I wouldn't hesitate to recommend them.
Nice and clean.staff very helpful..
Good place. Get your water here
We are renting a water softener from Crystal Clear Water Centres. I had a great experience working with the salesperson and with the technician who installed the softener.
Best deal on water in K-W, convenient dispensing, and friendly staff.
Excellent spot to get good tasty water for a reasonable price. Friendly and helpful staff.
It is so convenient to fill your own water jugs in the vestibule. They have convenient hours from 6am to 10pm. It is always clean especially with the sterilization that they continue to do through out the day.
Easy access. Slow to enter a purchase of RO cartridges into their computer system.
Dennis and his crew were great. Competitive pricing and fast turn around! Very Good!
We go to get bottled water there like the service and they help carry bottles out with a smile 😊 all though as child we had a nice spring water never thought we'd be buying water now from anyone. Thank you for your service.
Great tasting water and friendly service. I absolutely love my Kinetico water softener!
Helpful, friendly and polite staff.Great water!
Knowledgeable staff (if you get the right guys) and good capabilities for testing and solving your water problems.
Prices were fair, not outstanding. Water quality seems to be adequate. Knowledgeable staff, knew both the tds and ph of the water off the top of his head which is great
Great services & friendly staffs
A convenient location, friendly staff. Once in three months they have discounted water plans.
Everything was awesome for the sales to installation!
Only good surprises - While the Softener and R/O system and installation are not low priced they are very good quality and the stated performance is very high. The delivery and installation were completed within three days.
The experience was excellent from my first call to inquire about my options to the final installation. Lisa answered all my questions and was very professional. I would definitely recommend them to my friends!
Been getting our drinking water from them for years. Always perfectly pure.
Always helpful and friendly.
Way back in 2016 I had a 'Table Top' style water distiller repaired. It had been in continual use for almost 20 years! I was very pleased with the service technician, Murray R. He took the time to explain all his work and gave me a plastic bag with ALL the old worn out parts he replaced. He even said to call him if I noticed any issues. Well, that was 2 years ago and this machine (still in use every day) doesn't show a week of wear. (BTW, we bought this machine from 'Crystal Clear' over 20 years ago.) Outstanding build quality.
When my water softener brine tank filled up with water, the manufacture recommended me to Clear Water. Great service. Wayne was very helpful diagnosing my softener problem and quickly set me up with a appointment. When the tech Kevin showed up he was friendly, professional, and proficient. He quickly repaired my softener back to working state. Overall I am very impressed and if I need service or a new softener in the future I will definitely be going back! Thanks for the help!
Great location, easy to get to, wait for their sales.
