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5 Key Considerations

1. Accurate Water Analysis

It’s critical to test your water for iron (3 types), sulphur, manganese, hardness and pH to ensure the right type of iron and sulphur removal system is selected. Unfortunately, there is no one system that can handle all types of water conditions.

2. Sizing

The size of an iron and sulphur system must be matched to the flow rate of your pumping system. The flow rate must effectively remove and backwash the iron and sulphur out of the filter. If under or oversized, the iron filter will fail.

3. Installation

Attention to detail is critical to ensure an iron and sulphur filter will work effectively. Typically, the filter system must be installed and work together as an integral part of your entire water system including a softener, other filters, pump, pressure tank and hot water tank.

4. Maintenance

Many filter systems require the use of chemicals that are expensive and harmful to the environment. If possible, select a system that uses air rather than chemicals or salt.

5. Call-back Program

Does the company offer a free service to return after installation to re-test your water and ensure all was performed to your complete satisfaction?

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Tracy McKay
3 weeks ago
I had a very good experience with the Crystal Clear Water service I received from John. He was very knowledgeable and informative. I am happy with the service I received today.
Response from the owner:Thank you, Tracy, for the 5-star review! We're happy to hear you had a great experience with John our technician. We appreciate your kind words about his knowledge and service, and we'll be sure to pass your feedback along to him. Thank you for choosing Crystal Clear Water Centres! Sam - Customer Care.
Yevgen Voroshylov
2 months ago
quite a good place, their water is good quality so I have been buying their water for a few years
Response from the owner:Thank you, Yevgen, for the 5-star review and for being a loyal customer over the years! We’re so glad to hear that you’ve been happy with the quality of our drinking water. We strive to provide consistently high-quality water and excellent service, and we truly appreciate your continued support. Sam - Customer Care.
Joshua Abraham
2 months ago
Fantastic service both in processing my order and installation. Installers were generous with their time to answer a few extra questions, professional, and kind. A+ team!
Response from the owner:Thank you, Joshua, for the 5-star review! We're glad to hear you had a great experience from ordering to installation. It's great to know our installers took the time to answer your questions and made the process professional and comfortable. We appreciate your kind words and your support! Sam - Customer Care.
Ashita Bidarkar
8 months ago
My family and I recently purchased both a water softener and a reverse osmosis (RO) system from Crystal Clear Water Centres, and we couldn’t be happier! From the initial consultation to installation, the team was knowledgeable and attentive. The products themselves are great quality — our water has never tasted better! The team made sure we understood how everything worked and followed up to ensure we were satisfied. It’s clear that they genuinely care about customer satisfaction and stand behind what they sell. We highly recommend Crystal Clear for anyone looking for reliable water treatment solutions!
Response from the owner:Thank you, Ashita, for the 5-star review! We're glad to hear that you and your family are enjoying both your new water softener and reverse osmosis system. It's great to know our team made the experience easy and informative. We appreciate your trust in Crystal Clear. Sam - Customer Care.
Serving Kitchener, Waterloo, Cambridge, Guelph and surrounding area.