Expert Service, Installation & Maintenance
Residential & Commercial
Water Softeners
Iron Filters
Reverse Osmosis
Carbon Filters
Water Distillers
UV Systems
Water Coolers
Water Dispensers
We Offer
Large selection of parts & filters in stock
Automatic Maintenance Reminders
Water Treatment Supplies
Filters, parts, UV lamps, supplies
We Serve
Kitchener, Waterloo, Cambridge, Guelph & Surrounding Areas
Our Pledge
Know the price before we start
Scheduled appointment times
Factory trained technicians
Fixed right the first time
Maintenance or Service Questions? Email Us >
Google Rating
4.6
Based on 89 reviews
Crystal Clear Water Centres
4.6
Jon Wellum
1728413552
A great company run by honest, hard-working, and kind professionals. My reverse osmosis and water softener systems have been working great, and I am always pleased with their excellent customer service and follow-ups after each service visit. I highly recommend them for all your water treatment needs
Kevin Xue
1723845917
I’ve been using Crystal Clear for 3 years as having an alternative source of water from the hard KW water is essential for both drinking and not having all your kitchen appliances caked with calcium. The owners and staff are reasonable and knowledgable in what they do and are continuing to update their technology for today’s needs.
Cameron DeVries
1721073454
My wife and I are extremely happy with our RO and Softener Systems. Crystal Clear’s team is professional, punctual, and truly care about the quality of their work. I would highly recommend them.
Dianne Hanford
1717188054
I have been a very satisfied Crystal Clear Water customer for many years. Austin was at my house this afternoon to change my R/O filters. Austin is professional, efficient, knowledgeable and very personable. Thank you.
Jim Blackwell
1714319072
After shopping around for a Water Softener we ended talking with Gary at Crystal Clear on University Ave. in Waterloo. Gary is extremely friendly and knowledgeable, answered ALL of our sometimes complicated questions, and provided a relaxed no pressure sales experience.Our system was installed by Murray who also gave us a very experienced, professional, and tidy looking installation. Murray fully explained everything we needed to know and our installation looks fantastic.Terrific experience on all levels, and I can VERY HIGHLY recommend the team at Crystal Clear for everything they have done for us.Don’t buy any products for your home water needs until you talk to Crystal Clear!
Esther Leung
1708481155
My husband craves Crystal Clear water. We finally gave up on questionable tasting Kitchener tap water, even when using a Brita filter. Highly recommend for its price, customer service, and quality!
Murray Schnider
1693227656
Great place to get a new water softener. Excellent sales staff and service technicians. Reasonable pricing options.
Ray Singh
1678119513
The Staff at Crystal Clear Water Centers are very friendly and great to deal with for Water conditioning equiptment. I recently purchased a Crystal Maxx Water softener from Lisa who provided recommendations based on my real water useage and the unit is working exactly as per specification on water use and regeneration. Gary and Alex provided me with the technical data for my final decision on purchasing the unit. Paul and Kevin the installer completed an excellent installation placement of the equiptment. I am extremely pleased and happy for all of the help provided by this company. I highly recommend this company for anyone looking for a new water softener for their friendly attitude to their professionalism with quality equiptment.
David Seljak
1671223759
100% recommend this place for parts and repairs to water softeners. Very friendly, competent staff! Kudos to the front desk crew, but also to parts expert Alex. I had a miscommunication with my plumber that meant I had to return several times to the store–with returns–in one day. Everyone was super helpful and super patient. Next time I’ll just use their service technicians to save money and time.
emrer
1656001990
Incredibly nice staff! Great tasting high quality water for a reasonable low price! 10/10, couldn’t ask for more
Dean Beauregard
1650723863
RO water is amazing, I can’t drink anything else anymore. The carwash RO dispensers around town are nasty compared to crystal clear!!!!!
Elaine Ruddock
1644078342
Our old house had a Kinetico water system in it and we used Crystal Clear to service it. So it was an easy decision to use them to install a Kinetico softener and RO system when we moved to a new house. From start to finish they were professional and efficient, and their Customer Service has been exemplary!
Mack ‘nfrenzy
1639694451
Services to book appointment was prompt and really helpful! Our technician Jordan was awesome and super informative! Thanks guys!
Siriki Priyanka
1638230445
Nice place to get clean water, but I wish they had a service to add amount to the card online from home.
Y S
1637547538
Tasty water but, water machine does give water less than the actual quantity. Service is good. Staffs are kind and helpful to carry water bottles.
Will Schuurman
1632842399
I recently had Crystal Clear install a RO water filtration system in my home so that we could have a filtered water option at our kitchen sink. The customer service was exceptional, the install was smooth, and they followed up a few weeks later to ensure that we were happy with the product and that all was working smoothly. All-in-all, it was a wonderful experience and I’d highly recommend them!
Paul Montague
1627763060
I can’t believe I hadn’t written a review for these guys a long time ago. We’ve purchased many different water filtering products from them, over the last 15 – 20 years. They have been excellent. We live in the country with our own well so we have everything from Iron Filters and UV, to Softner and R.O. for drinking. I wouldn’t hesitate to recommend them.
Healy Thompson
1610569217
We are renting a water softener from Crystal Clear Water Centres. I had a great experience working with the salesperson and with the technician who installed the softener.
Ben Tight
1602292581
Excellent spot to get good tasty water for a reasonable price. Friendly and helpful staff.
Katrina Spitzer
1597501572
It is so convenient to fill your own water jugs in the vestibule. They have convenient hours from 6am to 10pm. It is always clean especially with the sterilization that they continue to do through out the day.
David Wilkinson
1595607769
Easy access. Slow to enter a purchase of RO cartridges into their computer system.
