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100% recommend this place for parts and repairs to water softeners. Very friendly, competent staff! Kudos to the front desk crew, but also to parts expert Alex. I had a miscommunication with my plumber that meant I had to return several times to the store--with returns--in one day. Everyone was super helpful and super patient. Next time I'll just use their service technicians to save money and time.
20:49 16 Dec 22
Bought 2 Water Distillation units for the University of Guelph - Ridgetown Campus for our laboratory. Amazing units, 3 years later the ppm of the distilled water is still 0.00-0.02ppm. The auto washout feature is important for harder water we have. Would tell anyone looking for reliable distillation unit for their lab to contact Crystal Clear Water. Will be back again.
18:57 01 Dec 22
Great place to get your water refilled, it's a bang for the bucks.
20:48 23 Jul 22
Incredibly nice staff! Great tasting high quality water for a reasonable low price! 10/10, couldn’t ask for more
16:33 23 Jun 22
RO water is amazing, I can't drink anything else anymore. The carwash RO dispensers around town are nasty compared to crystal clear!!!!!
14:24 23 Apr 22
Our old house had a Kinetico water system in it and we used Crystal Clear to service it. So it was an easy decision to use them to install a Kinetico softener and RO system when we moved to a new house. From start to finish they were professional and efficient, and their Customer Service has been exemplary!
16:25 05 Feb 22
Services to book appointment was prompt and really helpful! Our technician Jordan was awesome and super informative! Thanks guys!
22:40 16 Dec 21
Nice place to get clean water, but I wish they had a service to add amount to the card online from home.
00:00 30 Nov 21
Tasty water but, water machine does give water less than the actual quantity. Service is good. Staffs are kind and helpful to carry water bottles.
02:18 22 Nov 21
Good professional folks
21:32 13 Oct 21
I recently had Crystal Clear install a RO water filtration system in my home so that we could have a filtered water option at our kitchen sink. The customer service was exceptional, the install was smooth, and they followed up a few weeks later to ensure that we were happy with the product and that all was working smoothly. All-in-all, it was a wonderful experience and I'd highly recommend them!
15:19 28 Sep 21
I can't believe I hadn't written a review for these guys a long time ago. We've purchased many different water filtering products from them, over the last 15 - 20 years. They have been excellent. We live in the country with our own well so we have everything from Iron Filters and UV, to Softner and R.O. for drinking. I wouldn't hesitate to recommend them.
20:24 31 Jul 21
Nice and clean.staff very helpful..
11:42 17 Jul 21
Good place. Get your water here
13:44 12 Mar 21
We are renting a water softener from Crystal Clear Water Centres. I had a great experience working with the salesperson and with the technician who installed the softener.
20:20 13 Jan 21
Best deal on water in K-W, convenient dispensing, and friendly staff.
02:07 06 Nov 20
Excellent spot to get good tasty water for a reasonable price. Friendly and helpful staff.
01:16 10 Oct 20
It is so convenient to fill your own water jugs in the vestibule. They have convenient hours from 6am to 10pm. It is always clean especially with the sterilization that they continue to do through out the day.
14:26 15 Aug 20
Easy access. Slow to enter a purchase of RO cartridges into their computer system.
16:22 24 Jul 20
Dennis and his crew were great. Competitive pricing and fast turn around! Very Good!
13:21 09 Mar 20
We go to get bottled water there like the service and they help carry bottles out with a smile 😊 all though as child we had a nice spring water never thought we'd be buying water now from anyone. Thank you for your service.
13:28 22 Feb 20
Great tasting water and friendly service. I absolutely love my Kinetico water softener!
00:38 16 Feb 20
Helpful, friendly and polite staff.Great water!
02:49 09 Feb 20
Knowledgeable staff (if you get the right guys) and good capabilities for testing and solving your water problems.
01:45 08 Jan 20
Prices were fair, not outstanding. Water quality seems to be adequate. Knowledgeable staff, knew both the tds and ph of the water off the top of his head which is great
02:14 06 Jul 19
Great services & friendly staffs
14:57 25 Jun 19
A convenient location, friendly staff. Once in three months they have discounted water plans.
16:38 29 Mar 19
Everything was awesome for the sales to installation!
16:12 17 Mar 19
Only good surprises - While the Softener and R/O system and installation are not low priced they are very good quality and the stated performance is very high. The delivery and installation were completed within three days.
21:41 28 Feb 19
The experience was excellent from my first call to inquire about my options to the final installation. Lisa answered all my questions and was very professional. I would definitely recommend them to my friends!
22:09 24 Sep 18
Been getting our drinking water from them for years. Always perfectly pure.
20:04 23 Jul 18
Always helpful and friendly.
23:27 10 Apr 18
Way back in 2016 I had a 'Table Top' style water distiller repaired. It had been in continual use for almost 20 years! I was very pleased with the service technician, Murray R. He took the time to explain all his work and gave me a plastic bag with ALL the old worn out parts he replaced. He even said to call him if I noticed any issues. Well, that was 2 years ago and this machine (still in use every day) doesn't show a week of wear. (BTW, we bought this machine from 'Crystal Clear' over 20 years ago.) Outstanding build quality.
00:50 31 Mar 18
When my water softener brine tank filled up with water, the manufacture recommended me to Clear Water. Great service. Wayne was very helpful diagnosing my softener problem and quickly set me up with a appointment. When the tech Kevin showed up he was friendly, professional, and proficient. He quickly repaired my softener back to working state. Overall I am very impressed and if I need service or a new softener in the future I will definitely be going back! Thanks for the help!
16:19 09 Feb 16
Great location, easy to get to, wait for their sales.
14:44 21 Nov 15
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