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5 Key Considerations

1. Sizing Sizing a softener requires that your specific water hardness and water use is matched to the softener capacity while minimizing the amount of salt and water it uses to regenerate. To size a softener you need to know how hard your water is, your average water consumption and the rated capacity of the softener. Because this information isn’t always easily or readily available, a 30,000 grain capacity softener is often recommended for a household of 4 people. The downside of guessing at the size of softener needed is that it may not run at peak efficiency. We recommend getting a Quick Quote and we’ll help you get a price on the right size and model.

2. Efficiencies Salt and water efficiencies can differ considerably. A high efficiency softener can use up to 70% less salt and water during regeneration than a standard unit. That’s a savings of about $250 per year – 840lbs (19 bags) of salt and 8,400 gals. of water for a household of 4 people! Over its lifetime, a high efficiency softener will more than pay for itself.

3. Installation You don’t want surprises. Attention to detail is essential. Consider all the factors that influence installation and performance; Do you want softwater everywhere or do you want hard water outside and at the kitchen sink? Will the softener fit the space? Is there an electrical outlet within 4 feet? Is there proper drainage available?

4. Warranties Consider carefully between a manufacturer warranty and dealer warranty. A warranty is only as good as the company backing it. Warranties often differ for tanks, resin, electronics and labour. Do you have confidence in the company’s after-sale care? Do they offer a performance guarantee should a unit not perform to your satisfaction?

5. Price Water touches most everything in the home. Having better water is a good investment. It pays to have the best softener you can afford.

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Have been having Crystal Clear service and maintain our RO system for 16 years. Techs have always been nice and respectful of our property and home. Quick and efficient and appointments available for quick service. Dave in service is always a pleasure to deal with. Thanks Team!!
Lisa and team provided great service in getting a whole house and RO filter installed. Quick to respond to me both before and after the installation, system is in and working well.
I like the taste of water. The water they sell and their Reverse Osmosis system’s water tastes the same. I find replacement filters’ price expensive. Otherwise, great service and taste
I had a great experience with Crystal Clear Water. Their customer service is truly top notch. Dennis went above and beyond to help me. He patiently walked me through all their products and services, ensuring I understood everything and found exactly what I needed. He also checked in afterward to make sure everything was up to my expectations, which I really appreciated.

The technicians who came to do the installation were professional, courteous, and clearly knowledgeable. The whole process felt seamless from start to finish. You can tell the team genuinely cares about quality and customer satisfaction.

Since having the softener and RO system installed, the difference in water quality is like night and day. They’re working great.

I highly recommend Crystal Clear Water if you are looking for reliable service and a company that stands behind what they offer.
Response from the owner:Hi Emilia, thank you for taking the time to leave us such a great review! The team here at Crystal Clear Water is thrilled to hear you enjoyed our customer service experience and that you are happy with the new water treatment equipment. We look forward to providing you with high quality water treatment products and services for many years to come, thanks again! Alex - Customer Care.
Serving Kitchener, Waterloo, Cambridge, Guelph and surrounding area.