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5 Key Considerations

1. Accurate Water Analysis

It’s critical to test your water for hardness, iron and UV transmittance to ensure that a UV system will work effectively without pre-treatment.

2. Sizing

The size of a UV system must be matched to the flow rate of your pumping system to ensure the UV system will work effectively. Available space must be considered to determine if a unit will fit and have sufficient space to perform lamp replacement.

3. Installation

Attention to detail is critical to ensure safe water. If ‘Dead spots’ are found in the plumbing, they must be removed. It’s recommended that a complete sanitization be performed throughout every faucet and fixture. Sediment prefiltration should be installed with every system and carbon prefiltration offered when necessary.

4. Maintenance Reminder

Makes sure your UV system is always working at peak performance by being informed when it’s time for maintenance. Does your service provider offer a recycling program for your spent UV lamps?

5. Call-back Program

Does the company offer a free service to return after installation to re-test your water and ensure all was performed to your complete satisfaction?

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Excellent
Crystal Clear Water Centres
Based on 101 reviews
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Paige Hunking
Have been having Crystal Clear service and maintain our RO system for 16 years. Techs have always been nice and respectful of our property and home. Quick and efficient and appointments available for quick service. Dave in service is always a pleasure to deal with. Thanks Team!!
Kyle Anders
Lisa and team provided great service in getting a whole house and RO filter installed. Quick to respond to me both before and after the installation, system is in and working well.
Remi Demiray
I like the taste of water. The water they sell and their Reverse Osmosis system’s water tastes the same. I find replacement filters’ price expensive. Otherwise, great service and taste
Emilia Mesa
I had a great experience with Crystal Clear Water. Their customer service is truly top notch. Dennis went above and beyond to help me. He patiently walked me through all their products and services, ensuring I understood everything and found exactly what I needed. He also checked in afterward to make sure everything was up to my expectations, which I really appreciated.

The technicians who came to do the installation were professional, courteous, and clearly knowledgeable. The whole process felt seamless from start to finish. You can tell the team genuinely cares about quality and customer satisfaction.

Since having the softener and RO system installed, the difference in water quality is like night and day. They’re working great.

I highly recommend Crystal Clear Water if you are looking for reliable service and a company that stands behind what they offer.
Response from the owner:Hi Emilia, thank you for taking the time to leave us such a great review! The team here at Crystal Clear Water is thrilled to hear you enjoyed our customer service experience and that you are happy with the new water treatment equipment. We look forward to providing you with high quality water treatment products and services for many years to come, thanks again! Alex - Customer Care.
Serving Kitchener, Waterloo, Cambridge, Guelph and surrounding area.